This page contains the details of changes to the FuseSign product over time.
If you have any queries, please contact firstname.lastname@example.org.
Release Date: 30/10/2023
Release Date: 18/08/2023
Release Date: 10/08/2023
User interface refresh of bundle search tables
Users can now archive multiple bundles at once
Users can now delete multiple draft bundles at once
Release Date: 09/08/2023
Mixed mode verification support added to bundles created by third party integrations
Bundles now have a limit of 20 ‘View Only’ recipients
Recipients cannot share email addresses on a bundle unless they use SMS verification with a unique email and mobile number.
Release Date: 15/5/2023
Fixed an issue where incorrect date formats would cause unexpected results
Fixed an issue where unexpected audit log entries would get written on CSV import
Implemented fallback option when searching for anchor text in PDFs
Release Date: 4/5/2023
Release Date: 2/5/2023
Release Date: 21/4/2023
Minor improvements to the formatting of the signing experience
When drafting a bundle and uploading multiple documents at once, they will be automatically ordered by name.
Release Date: 6/4/2023
Release Date: 31/3/2023
Rewrite of the FuseSign recipient experience including support for clients with additional features including:
Ability for signers to draw their own signatures
Improved verification flow for mobile recipients with email to sign verification.
Improved “Next button” logic when jumping through inputs.
Improved “Completed bundle” flow which can direct a user to wait for finalised documents to be signed to download signed PDFs.
This is being gradually rolled out to all users from 31/3/2023 to 14/4/2023
Improved processing of PDF documents uploaded with passwords and/or other formatting or PDF technical glitches.
Allow manual selection of blank teams for users with default teams set.
APS Contact Sync now allows for “Desktop” Individual contact types.
Improved XPM contact sync to allow support for very large XPM data sets.
Reduce the length of rejection note that a signer can upload on a document.
Improved formatting of inputs on the recipient page.
Allow support to customize the email greeting adding the ability to customize “Hi x” or “Dear x”
Release Date: 10/2/2023
Release Date: 10/1/2023
Release Date: 11/11/2022
Release Date: 22/10/2022
Release Date: 15/10/2022
IP address of the bundle sender now included in the audit log.
Implementation of limit of documents per bundle based on performance feedback. Limit of 40 documents per bundle.
Improved experience for applying placeholder templates where the document pages do not match the template pages.
Release Date: 06/10/2022
Release Date: 30/09/2022
Modification to Archive bundle logic - allowing firms to archive bundles and overwrite download protections.
Various improvements to wording of settings for more clarification
Additional support for troublesome PDF files.
Improvements to the bundle send Email preview.
Release Date: 14/09/2022
Various improvements to client “drobox” functionality.
UX improvements to the flow of end signers related to date inputs.
Tracking team movement and changes in the business security audit log.
Release Date: 25/05/2022
Release Date: 02/05/2022
Release Date: 20/04/2022
Release Date: 07/04/2022
Release Date: 09/03/2022
Release Date: 28/02/2022
Release Date: 22/02/2022
Release Date: 07/02/2022
Release Date: 17/01/2022
Contact names will now show with normalised casing, for example SIGNER SIGN will now show as Hi Signer in emails and on the signing portal
Document Status is now available on the External API
Release Date: 13/12/2021
Now showing first name in signer experience on the front page eg. "Hi Signer"
External contact sync (APS, XPM) will now check every hour rather than 2 hours.
Release Date: 08/12/2021
XPM integration improvements
Ability to do a Full Resync, which will sync all contacts regardless of Last Modified date
XPM will now select Contact records rather than Clients, unless the Contact has no clients
Warning message when changing a contact which is currently on other active bundles
Made it a bit clearer where your new contact has ended up when creating a new contact on the contacts screen
[API] IgnorePhoneNumberIfInvalid flag on the Customer Create request - this will set the PhoneNumber to NoMobile if the phone number does not pass validation checks
Fixed an issue where bundles would sometimes not send
Fixed an issue where failed emails would not correctly show on the bundle screen
Fixed an issue where the .PDF extension on the PDF would be duplicated on the signed document
Various UI Bug fixes
Can no longer remove the FuseSign or FuseDocs license if the user is in the FuseDocs or FuseSign champion groups
Release Date: 30/11/2021
Allow Bundle body to be blank if Standard email wording is being used.
FuseSign license agreement is now required and enforced when connecting to an external integration partner.
Button to send an email from a FuseSign draft.
Release Date: 24/11/2021
If an SMS or Email send failed on initial bundle send, the whole bundle would be prevented from proceeding
Auto top ups were incorrectly showing as top ups in the billing invoices table
Fixed a bug where unrelated audit events could show on the document audit trail in signed documents
Improvements to display for iPad
Release Date: 26/10/2021
After your plan has been cancelled, you will now have 42 days to retrieve any documents, rather than 28.
Approval for external systems (For example BGL or FYIDocs) to sign into FuseSign has been restricted to FuseSign Champions only
Fixed an issue where the person sending the bundle was not correctly reflected in the audit log
Fixed a bug where you could not reorder signers after sending from FuseDocs with "Last Signer" selected
Fixed an issue where changes to the credit card on FuseSign was not reflected immediately on the UI
Fixed an issue where certain characters in a signers name would cause signature placements to return a blank image
Release Date: 11/10/2021
You can now disable the rejection by Bundle feature if desired
More granular control of the Contacts page. Archived Contacts page has been removed.
Contacts are now categorised better during search when creating a bundle
Default team will now automatically apply where applicable
Release Date: 20/09/2021
You can now set the rejection mode of a bundle.
Duplicates Merge Wizard - Note at this stage it will only support merging of Internal (Manual) contacts.
Bundle history is available for contacts on the contact tab
You can now include a message to signers when retracting a bundle.
Release Date: 26/08/2021
Release Date: 16/08/2021
Release Date: 17/06/2021
Incorrect message shown on finalisation email when No Attachments was set on the bundle
Email error notification shown after successful email sent
Fixed an issue preventing update of a Customer Phone when the customer was in use on other bundles
Release Date: 08/06/2021
Detailed customer history now available when viewing a customers details
SMS usage shown more clearly on billing page
Settings tabs now included in the URL so pages can be linked or bookmarked
Bundle will now retract if all signer actions are cancelled on the bundle
Fixed a bug where the bundle would show that it had progressed to the next group incorrectly when a document had been cancelled
Fixed a bug where recipient search would not operate correctly
Exception will now throw if DisplayName is not set on a document [External API]
Fixed an issue preventing signers from signing if a bundle had an error
Fixed a bug where signing order cant be changed after opening a draft
Release Date: 11/05/2021
Improved performance of archive customer
Option to cancel one customer from the Finalise Now dialog
Extended the signing link length to improve security
Made the customer verification request SMS/Email button easier to understand
Release Date: 29/04/2021
Ability to delegate a signer to a different signer [External API]
General performance improvements
Ability to cancel the actions of a specific recipient
Emails are now validated during the bundle creation process to give the user a better idea if the email will deliver
Ability to separate the bundle audit log from the bundle [External API]
FuseDocs to FuseSign workflow feedback
Ability to export the bundle search screen to CSV file
Ability to set a redirect after signing [External API]
Bundle groups no longer have to be sequential or in the correct order [External API]
Oauth2 token revoke endpoint [External API]
Ability to change the signed file name to place the (SIGNED) notation at the front with square brackets: [SIGNED] filename.pdf
Release Date: 19/04/2021
Ability to set Email From Name per team
Preview option to view the emails for each recipient before sending the bundle
Ability to set branding per bundle (for Developer API)
Various performance improvements
Documentation updates to the Developer API Swagger page
Release Date: 12/04/2021
Can now view a preview of the customer email before sending the bundle
Developer API will now accept phone numbers without country code
Customer lookup improvements on bundle creator page
Release Date: 01/04/2021
Rejig of SMS charges to charge in a set block if >$3 Or >0 if subscription cancelled
Ordering teams and recipients alphabetically
Recipient colour coding changes
Fix issue where email reads not flagged as errors and then not being cleared when re-sent
Fix a bug where downloading all documents did not flag them as seen
Ability to disconnect any developer connections to your account
Release Date: 01/03/2021
Purging of bundle audit trail (Currently disabled)
Default team settings
Show drafter ID and date on draft home screen
Customer SMS failures now appear in audit log
Retain original copies of documents until archive rather than delete on signing
Improvements to the external API swagger page including descriptions and examples
Order the bundle templates list alphabetically
Release Date: 17/02/2021
Advanced Bundle search - you can now search for bundles across many categories, such as Recipient or Sender
More detail on the billing page dialogs to give more context when changing plans for buying credits.
Fixed a bug where scanned PDF's would show strange annotations
Fixed a bug where the Due Date would show incorrectly on the bundle review screen
Fixed issues with sub-businesses support
Release Date: 09/02/2021
Bundle Templates - You can now create and assign bundle templates to prefill your email subject and body, as well as bundle tags/
Bundle Tags - you can now tag bundles to better categorise your bundles
Release Date: 18/01/2021
A warning will now show if attempting to send add a user whose name contains PTY, LTD, TRUST or FUND. Bundles should only be sent to real people rather than entities.
General performance improvements
Release Date: 06/01/2021
Support for preferred time zone for output reports (Defaults to UTC time)
Ability to set Default due date time span rather than just 30 days
Underscores are no longer supported in file names
You now do not need to hit Save on the settings page (Except when changing the Signer Webpage/Email customisations)
Release Date: 03/12/2020
Can now set the custom branding banner colour independently of the button colour. The banner is the section behind your logo in the Branded email, and the top bar in the Signer experience.
Fixed an issue where drafts would not save due dates
Fixed an issue where the signer custom branding setting would not save
The bundle creator will now receive an email when a document is rejected even if the bundle is not yet finalised.
Release Date: 25/11/2020
Partially rejected bundles will now show the document rejection reason in the finalisation email, as well as on the Bundle review screen
Draft bundles can be now created with no Subject or Body or document actions specified
Support for Default country code setting in FuseDocs integration
Get Help now links to this page
Release Date: 26/10/2020
Bundles are no longer rejected if only some documents in the bundle are rejected, instead the rejected documents are marked as Rejected, and all the other documents are signed as normal.
You can now set the email logo to be aligned to the Left, Right or Centre.