FuseSign does not support documents that include dynamic XFA (XML Forms Architecture).
If a document uploaded to FuseSign includes dynamic XFA it will appear in preview as pictured below:
If you wish to proceed with uploading your document to FuseSign, the Dynamic XFA content will need to be flattened.
Step 1: Open your original document in your preferred PDF viewer.
Step 2: Print the document to PDF. This will flatten the content and remove the interactive form type.
Step 3: Upload the new version of the document to FuseSign.
If you have any questions, please contact our office at firstname.lastname@example.org.