BGL is Self Managed Superannuation Fund (SMSF), investment portfolio, and company compliance management software for accountants.
FuseSign integrates directly with BGL to allow you to easily send documents from BGL to your recipients via FuseSign.
Connecting the Integration
Please ensure you have FuseSign Champion access within your FuseWorks account prior to initiating your integration. Your User and Licence Administrator can assist with this access if required.
Using the Integration
Selecting a Team
FuseSign checks the BGL user that created the bundle in BGL against the FuseSign licences for the business and where there is a match the default team for that user is used for the bundle. If the BGL user does not hold a FuseSign licence then FuseSign will use the default team for the user who initially created the connection between BGL and FuseSign.
We are proud to offer the FuseSign API to our Integration Partners to enable a consistent experience for the efficient use of FuseSign across common accounting technology stacks.
It is at the discretion of the integration partner as to how they wish the integration to operate within their platform and this means that some features that you are used to seeing within FuseSign may operate a little differently when bundles are sent via third party integrations.
The FuseSign and BGL integration includes the following known restrictions:
Reminders: Reminders are handled through the BGL side of the integration, not via the reminders functions within the sent FuseSign bundle.
Active Bundle Contact Details: Contact details are handled through BGL, not through FuseSign. If you need to update a contact on a live bundle you will need to do this through BGL, not through FuseSign.
2FA: 2 Factor Authentication is managed by BGL, so FuseSign cannot view or trace authentication pre-signing. As a result our bundle audit history will indicate that no 2FA has been used, and we cannot diagnose issues with non-delivery of one time codes via SMS.
For any troubleshooting relating to documents that originate from BGL and utilise the BGL FuseSign integration please contact BGL support directly (https://cas360.zendesk.com/hc/en-au/articles/360013142512). FuseSign is the delivery method only.
💬 FAQ: How do I delete or archive bundles in FuseSign that have been sent from BGL? For bundles originating within the BGL software, FuseSign is the delivery method only, and we cannot access or change the data on our side of the integration. Please contact BGL support directly.
💬 FAQ: Why do bundles show that they are being sent by a different user to the user that is actually sending them? FuseSign will try to match the user logged into BGL against the FuseSign user list. If there is a match then we will list that user as the sender, apply their default team, and completed bundles will follow the defined rules for that Team in terms of who receives notifications and finalisations. If we can’t identify a matching account then we will use the settings on the main FuseSign account which was used to connect the BGL to FuseSign integration initially.
If you have any questions, please contact the BGL support team (https://cas360.zendesk.com/hc/en-au/articles/360013142512).