Restarting the FDDMSS
The FuseDocs Document Management System Service (FDDMSS) is a Service which runs on your File/SQL Server to give FuseDocs access to your underlying Document Management System.
Installation is usually done in a screen sharing session between the FuseWorks team and your IT team, takes no longer than 10 minutes, and requires no downtime of your system.
FDDMSS is required for integration with:
MYOB AE / AO
HowNow (on premises, not HowNowX)
From time to time the FDDMSS may stop running, typically after a server restart.
Step 1: Identify the right person to undertake the restart. This process requires administrative privileges on the Windows Server.
Step 2: On the same server as your MYOB SQL Server or HowNow Firebird service, open Windows Services > right click and restart FDDMSS.
Alternatively, the service can be restarted from PowerShell via the following command: Restart-Service -Name FuseDocsDMS
If you have any questions please contact our support team at firstname.lastname@example.org.